Tuesday, May 4, 2010

Lost Password

Because the data on a Health app is to be secure and the way Apple build their Operating System we cannot retrieve the password. But, you can reinstall the app and setup a new password. Please remove the app from you iPod or iPhone or iPad; hold your finger on the icon until it shakes, then push the "X", reload the application. If you performed a backup you should be able to retrieve your data. It will also depend on how old the version of motionPHR that is on your device. Older versions are not compatible with the newest version of motionPHR.